I HAVE RUN OUT OF AAARRGGGGHH
Sep. 29th, 2009 06:22 pmWhat a day .So much fun. Mostly, on phone to hospital, mum, various family, who in their turn were phoning nurses, carer people, etc...
Evenutally established she could stay in tonight and sister would pick her up tomorrow. Phew.
Then, get a call to say they need the bed so they are moving her. To a different ward? No. AHAHAHAHHA No.
To a DIFFERENT FUCKING HOSPITAL. For ONE night.
Except they would have to wait til this evening to get St. John's ambulance to do it and that could take a few hours til one was free.
After brief conference with sister we decided Fuck That Shite, she phoned lovely helpful community care lady who siad she can start carers tomorrow morning so am going down there now to bring her home this evening. And apologise to poor nurse who has spent most of the day on phone to one or other of us. ANd kill consultant if I find him.
If anyone wants me later, I shall be in a corner, Screaming at a wall.
Evenutally established she could stay in tonight and sister would pick her up tomorrow. Phew.
Then, get a call to say they need the bed so they are moving her. To a different ward? No. AHAHAHAHHA No.
To a DIFFERENT FUCKING HOSPITAL. For ONE night.
Except they would have to wait til this evening to get St. John's ambulance to do it and that could take a few hours til one was free.
After brief conference with sister we decided Fuck That Shite, she phoned lovely helpful community care lady who siad she can start carers tomorrow morning so am going down there now to bring her home this evening. And apologise to poor nurse who has spent most of the day on phone to one or other of us. ANd kill consultant if I find him.
If anyone wants me later, I shall be in a corner, Screaming at a wall.
no subject
Date: 2009-09-29 05:37 pm (UTC)We also have a Complaints Department who can help you. You can contact them at:
Complaints Department
Glendinning House
6 Murray Street
Belfast BT1 6DP
Tel: 028 9032 7156
Fax: 028 9082 1285
Email: complaints@belfasttrust.hscni.net
I can help you phrase it if you want?
no subject
Date: 2009-09-29 09:04 pm (UTC)Consultant is private, so may be getting in touch with Bupa about how he's handled all of this.
no subject
Date: 2009-09-29 09:06 pm (UTC)Yeah, if it was private then definitely.
no subject
Date: 2009-09-29 09:14 pm (UTC)